When the service commences a Manager will visit each person in order to discuss their support plan and how their service will be provided. The support plan will be discussed with the service user and their family/ carer and agreement will be confirmed.

A Risk Assessment and Health and Safety Check will also be made and any authorisation to assist with medication will be obtained.

There will be a continuous review of needs and the Support Plan can be changed either temporarily or permanently. The people who use our service can make contact by telephone or e-mail. Any changes to the Support Plan will be negotiated and agreed with the people who use our service and or their family / carer.

●   Supported living is an option for all whatever your housing or support need

●   Having a choice about where to live and who to live with

●   Having a choice about who your key worker is, what support is given and by whom

●   Support changing as needs change

●   Support being given to enable people to live valued lives

●   Support at times to suit service users